Online Bill Pay Upgrades Coming to Guaranty Bank This Month

More freedom, more choices, more everything

Guaranty Bank is upgrading its online bill pay on Feb. 8 to make paying bills better, easier and more convenient than ever. It's a free, automatic upgrade that will add a variety of new features including the ability to pay any person or company with a single click, view all payees and upcoming bills through an improved dashboard, and see bill amounts and payment due dates with eBills, plus much more!

The bill pay upgrade also makes adding payees quicker than ever and even lets users send specialized gift checks for birthdays or donations.

"As customer needs change, it is important for us to be able to offer new ways to help simplify and enhance their life," said Stephanie Rutledge, Guaranty Bank SVP and Director of Consumer Sales and Customer Experience. "This online banking bill pay upgrade allows customers additional functionality and should provide greater choices on how to do their banking."

Guaranty Bank commercial customers will also receive a robust upgrade to online bill pay on Feb. 8, simplifying and improving the way they do business.

"The upgrade offers a comprehensive selection of online services to meet all of our customers' unique needs," said Ashlee Radford, Guaranty Bank VP and Director of Corporate Services. "Our commercial customers will get a strong offering of enhancements that includes eBills, text notifications, extended customer service support hours and reports that are easily customizable."

Guaranty Bank is making the entire upgrade as simple and seamless as possible. Your bill pay service will continue to function as normal behind the scenes, there's no need to worry about that, but you won't be able to access it from Friday, Feb. 5 through Sunday, Feb. 7. Everything else in your online banking account will remain live and accessible.

Here's what you can expect when your online bill pay upgrades on Feb. 8:

  • You will be prompted to answer a challenge phrase the first time you log in to your upgraded online bill pay account.
  • All of your payees and any scheduled payments will automatically carry over to the new system. Just be sure to look and make sure your prior bill pay information seems right to you.
  • If you need to add a new payee, just select the "Add a Payee" button at the top of the dashboard.
  • For more information about adding payees and scheduling payments, go to the "Help" tab inside online bill pay.

Feel free to view a short demo to see the enhanced simplicity and convenience of your upgraded online bill pay. For any questions about your account contact Guaranty Bank's Online Banking department at 417.885.0557.

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